Terms & Conditions
Please read the following terms and conditions of use carefully. All customers of The Samurai Connection agree to the following terms and conditions and other applicable law. By utilizing our services or purchasing our products, you agree to our Terms and Conditions.
Ordering Information
The Samurai Connection customers have two ordering methods available to them:
Website: www.thesamuraiconnection.com
Phone: +1 (503) 645-4598
From 9:00AM to 5:00PM Pacific Standard Time
There is no minimum order required except on customized merchandise.
Payment Terms
- All credit card payments are processed by a secured professional institution. We accept Visa, Mastercard, Discover, and American Express
- In addition, The Samurai Connection also accepts checks, cash, and money orders
Shipping and Handling
- Shipping rates are 9% of order with $7.00 minimum shipping charge for UPS and ground service to commercial address
- 3-day, 2nd & Next Day delivery are available. Please call our office for quotes
- Shipping charges to Hawaii, Alaska, and Puerto Rico will be current actual UPS shipping charges. Shipping by US Postal Service will be their current shipping fee plus $5.00 handling
- UPS charges additional handling fees for oversized merchandise such as our long weapons, filled punching bags and karate mats. Please call our sales reps for details
- Customer will be responsible for all freight costs on any undeliverable or refused packages. Packages will be reshipped at the request of the customer only
- Pick Up orders will have a handling charge of $3.00
Privacy Policy
What information do we collect?
When you
establish an account with The Samurai Connection, we will ask you for
basic contact information to include; Name, billing address, shipping
address, and contact phone numbers.
How do we use your information?
We
may use the information we collect from you when you register for an
account with The Samurai Connection in the following ways:
- To allow us to quickly respond to any of your customer service needs
- To quickly process your transactions
How do we protect visitor information?
The
Samurai Connection is very conscious of your individual and business
security concerns. Therefore, we have implemented several security
measures to safeguard your confidential personal and business
information. Your business information is kept behind our secured
network and is only accessible by a limited number of The Samurai
Connection staff that has special access rights to our network and
customer information. The Samurai Connection staff is required to keep
all of our client information confidential. When you place orders online
or access your account information it is on our secure server. All
confidential or sensitive information you supply is transmitted using
Secure Socket Layer (SSL) technology. Your personal or business credit
card information, if you have applied to pay for your transactions in
that manner, is not kept on our Internet server. Your credit card
information is kept on our internal system and only accessed by The
Samurai Connection staff members that have the proper access rights to
your confidential information.
Do we disclose the information we collect to outside parties?
The Samurai Connection does not sell, trade, or transfer to outside parties any of your personal or confidential information.
Can you remove or modify information you have provided to us?
Yes.
You can at anytime request that your personal and/or business
information be removed from The Samurai Connection website. Note that we
will maintain your information in our internal computer system to
service your transactions and for record keeping purposes. If you desire
for all your information to be removed from our system (closing your
account) please contact our customer service department at 503-645-4598.
Third party links
The
Samurai Connection may include third party links on our website in an
attempt to provide you with additional information. These linked sites
will have separate and independent privacy polices. We have no
responsibility or liability for the content and activities of any linked
site. The Samurai Connection seeks to protect the integrity of out site
and welcomes any feedback concerning linked sites.
Changes to our policy
If
The Samurai Connection decides to change our privacy policy, those
changes will be posted on this page. Policy changes will only apply to
any information collected after the posted date of the policy change.
Questions and feedback
The
Samurai Connection welcomes all questions, comments, and concerns about
our privacy policy. Please send your query using the "Contact" button
in the left-hand menu, available on any page.
Your consent
By using our site, you consent to our privacy policy.